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ABOUT DURESS SAFETY AND SECURITY: A DIVISON OF WWSI

About us

History

Since the early nineties, Wired and Wireless Solutions International (WWSI) has been an industry leader and innovator in wireless systems and related technology. In 1997 we commenced as the Australian distributor for Ericsson’s wireless systems, portable and alert devices. Together with our Ericsson and other world class technologies we have for the past two decades been servicing the wireless telecommunication requirements of organizations in Australia and the Pacific. And we have in that time established direct offices and agents overseas.

In terms of duress systems, we commenced our focus in circa 1997 with several brands of wireless systems in hospital environments and in 2007 we became the Australian distributor for the TWIG leading range of duress devices and software platforms. WWSI is now a world leader in the design, delivery and service of wireless enabled broadband, messaging, RTLS, safety and security systems.

We have completed more than 5,000 successful projects installing and supporting wireless on-site, wide area and satellite communication systems in sectors such as industrial, manufacturing, warehousing, public and private hospitals, mining and energy companies, food processing, schools, colleges, health care, community centres, more than 20 airports as well as State and Federal governments.

  1. Awarded selection on the NSW Health Duress Equipment Panel as a preferred supplier.
  2. Achieved status on the NSW Government Procurement Panel in healthcare.
  3. On the NSW Government ICT Pre-qual Panel, valid to 2021.

WWSI is committed to ensuring that our client’s projects meet all their operational and budgetary requirements, along with our provision of service from our skilled engineers. Our competitive pricing policy ensures that our clients receive the best value for money.

Support

With our national service centre in Sydney we provide technical support Australia wide. We offer a next day replacement service for wireless devices from our Sydney centre. And we provide support, upgrades and system expansion if or when required in the future.

We provide support for the worlds’ leading brands such as Ericsson, Aastra, Ekahau, Mitel, TWIG, Alcatel, CISCO and others.

Many systems are delivered fully configured and programmed. And we ensure a high level of service and maintenance during and after warranty support.

Warranty and managed services

Standard product warranty is back to base. However, a range of support plans are available. Onsite installations with project management, testing and commissioning are of course available as well as ongoing managed services.

Guarantees   Our promise to you includes five guarantees of quality and service.

   

Many options exist:
 Call us for a discussion about your needs on 1300 765 543 or outside Australia on + 61 2 9412 2100.