ABOUT DURESS SAFETY AND SECURITY: A DIVISON OF WWSI
Since the early nineties, Wired and Wireless Solutions International (WWSI) has been an
industry leader and innovator in wireless systems and related technology. In 1997 we
commenced as the Australian distributor for Ericsson’s wireless systems, portable and alert
devices. Together with our Ericsson and other world class technologies we have for the past
two decades been servicing the wireless telecommunication requirements of organizations
in Australia and the Pacific. And we have in that time established direct offices and agents
In terms of duress systems, we commenced our focus in circa 1997 with several brands of
wireless systems in hospital environments and in 2007 we became the Australian distributor
for the TWIG leading range of duress devices and software platforms. WWSI is now a world
leader in the design, delivery and service of wireless enabled broadband, messaging, RTLS,
safety and security systems.
We have completed more than 5,000 successful projects installing and supporting wireless
on-site, wide area and satellite communication systems in sectors such as industrial,
manufacturing, warehousing, public and private hospitals, mining and energy companies,
food processing, schools, colleges, health care, community centres, more than 20 airports as
well as State and Federal governments.
Awarded selection on the NSW Health Duress Equipment Panel as a preferred
Achieved status on the NSW Government Procurement Panel in healthcare.
On the NSW Government ICT Pre-qual Panel, valid to 2021.
WWSI is committed to ensuring that our client’s projects meet all their operational and
budgetary requirements, along with our provision of service from our skilled engineers. Our
competitive pricing policy ensures that our clients receive the best value for money.
With our national service centre in Sydney we provide technical support Australia wide. We
offer a next day replacement service for wireless devices from our Sydney centre. And we
provide support, upgrades and system expansion if or when required in the future.
We provide support for the worlds’ leading brands such as Ericsson, Aastra, Ekahau, Mitel,
TWIG, Alcatel, CISCO and others.
Many systems are delivered fully configured and programmed. And we ensure a high level of
service and maintenance during and after warranty support.
Warranty and managed services
Standard product warranty is back to base. However, a range of support plans are available.
Onsite installations with project management, testing and commissioning are of course
available as well as ongoing managed services.