Wide area satellite

  • You operate partly outside the mobile phone network.
  • You want to send a duress or man down signal to raise help or indicate your GPS position.
  • You would like an option for text alert, email or voice communication.
  • Communications can be direct to satellite or via an in-vehicle solution.

Remote area medical care

Remote Area Medical Care






Mining; Construction

These solutions allow users to send a duress and person-down alerts via satellite and are designed for use in regions outside of the mobile phone networks. In the basic application, a duress alert sends satellite coordinates to web-based maps and simultaneously sends text or email messages to designated numbers or addresses. More advanced systems allow voice communication.

Satellite solutions for communications, duress alarm and tracking

Personal duress alarm and tracking

Spot Gen 4 GPS Messenger

Spot Gen 4 Satellite Messenger

Spot Messenger is a small transmitter worn on the belt or arm that allows you to contact friends, associates or emergency services in the event of accident or injury when you’re out of mobile phone coverage. Pressing one of the buttons sends different levels of warning via satellite to arrive at your chosen contact by SMS or email and allows them to locate or even track you via a web-based mapping service.

Note that this technology requires sight of the satellite to operate as this is the only method of signal transmission.

Five levels of contact:

  • “I am OK”/check in
  • custom message for tailored notification
  • track progress for continuous tracking
  • ask for help: emergency level 1
  • SOS: serious emergency
  • the web-based tracking plan is mandatory.
Spot Gen 3 Satellite Messenger

Spot X 2-way Satellite Messenger

Spot X 2-way Satellite Messenger

SPOT X provides 2-way satellite messaging so you can stay connected with family and friends when you are off the grid and beyond cellular coverage.

Each spot X has its own unique US mobile number allowing you to exchange SMS messages with mobile phone users, or send and receive emails, wherever you are located.

If preferred, you can connect the SPOT X to your smartphone via Bluetooth and use your mobile phone and the SPOT X app to communicate with family, friends, or directly with search & rescue services in a life threating situation.

Main Features

  • Send S.O.S to 24/7 search and rescue services, message back and forth about the nature of your emergency, and receive confirmation when help is on the way
  • Exchange messages with any mobile phone number or email address from virtually anywhere in the world
  • Easily connect the SPOT X device to the SPOT X app via Bluetooth and have satellite connectivity at your fingertips
  • Choose 2 ½, 5, 10, 30, or 60-minute tracking intervals, and track your adventure with SPOT’s easy-to-use cloud-based mapping
  • Quickly and easily let everyone know you’re Ok with check-in
  • Navigate using the built-in compass and programmable waypoints

InReach SE Satellite Messenger

InReach SE Satellite Messenger

InReach is a unique messenger allowing two-way communication. This means that unlike other satellite messengers, the unit can be contacted from an outside location to determine its position.

Its standalone functionality includes:

  • duress button
  • send and receive 160 character SMS
  • audible message notification
  • turn on tracking to share and view GPS coordinates
  • acknowledgment alerts pre-assigned recipients via sms or email
  • long lasting re-chargeable lithium battery
  • waterproof, dustproof
  • three custom messages can be sent from the unit. For example :
    • I’ve arrived on site
    • I’m leaving the site.

Additionally, In-Reach can be paired with a Smartphone for these features:

  • maps
  • configurable tracking interval
  • further two-way text messaging
  • accessibility to smartphone contacts.

Accessories include a car windshield mount and a DC adaptor/charger.

When mobile phone coverage is not available, a text message entered into a smartphone can be sent via bluetooth through the InReach unit.

The location, tracking and messaging plan is mandatory.

SmartOne C Satellite Asset Tracker

SmartOne C Satellite Asset Tracker

SmartOne is a small, rugged satellite-managed asset location and tracking device.

  • flexible Location reporting times
  • battery or mains power (1.5 yr battery life)
  • low battery message
  • mains power failure will switch unit to Battery
  • pre-programmed reporting times
  • increased tracking with motion detection
  • provides immediate or emergency alerts by email or text
  • small at 69 mm x 82.6 mm x 25.4 mm
  • lightweight 102 g incl. batteries
  • operating temp -30º to +60ºplus.

Iridium GO

Iridium GO

Iridium GO is a voice and data satellite transmitter that links by Bluetooth to your SmartPhone.

In locations where I Phones and Smart Phones can’t be used due to lack of cell coverage, Iridium GO will link to your phone and do the job via satellite. And if you’re inside where the satellite can’t be seen, leave Iridium GO outside within 30 metres (depending on infrastructure) and you’re still in touch with the world. Send and receive voice and data. And Iridium GO has an independent SOS button for emergency duress alerts.

Download the Iridium GO app on a smart phone and pair it with the Iridium Go to utilise all of the device features

  • SMS or email messaging in a two-way conversation
  • Voice calling
  • Emergency/SOS alert
  • Tracking
  • Share the device with up to 5 users at once



Personal duress and person-down alarm if near your vehicle. Send duress or perso-down alarm by text or email along with satellite coordinates that can be located on web based mapping.


  • personal alarm transmitters signal via your vehicle through satellite
  • ange to vehicle 200 m
  • find or track location through web maps
  • send Email or text duress alert message.

Iridium Extreme

Iridium Extreme

State of the art satellite phone with Duress alarm button and SMS.


  • send-receive SMS
  • connect to computer and send/receive data
  • emergency duress button
  • in-built GPS -share location via SMS
  • online tracking
  • military grade durability
  • incoming calls free; Low outgoing call rates
  • standard 04XX numbers.



Total field duress and person-down satellite solution. Duress and person-down protection up to 1 km from your vehicle. Permanent hardwired or portable models available.


  • radio handset signals via your vehicle through satellite
  • range to vehicle 1 km
  • send voice or text with location coordinates
  • in-vehicle base has direct voice contact with handset and with anyone via satellite
  • vehicle fitted with roll and crash detectiong
  • tracking.

Thuraya SatSleeve

Thuraya SatSleeve

*This product has been discontinued from use due to THURAYA satellite no longer broadcasting in Australia. Please see the following for similar products: Iridium GO, SPOT X*

Thuraya SatSleeve is the world's first satellite adaptor for smartphones, providing easy and affordable access to mobile communication services delivered over the Thuraya satellite network. Insert your compatible smartphone into the SatSleeve for iPhone or SatSleeve for Android, to stay connected through phone calls, SMS and data via satellite mode.

Satsleeve has an independent duress button that will enable a message to one predefined number even without the Smart phone docked.

Device features Comparison

Spot 4 one way satellite manager Spot X Two way messenger Inreach Mini 2 Iridium GO (With Iridium Go app)
SMS messaging Y Y Y Y
EMAIL messaging Y Y Y Y
SOS button Y Y Y Y
Mobile phone connectable N Y
(through the Iridium Go App)
Custom messaging Y Y Y Y
Check-in message Y Y Y N
Phone calls N N N Y
(with the Iridium Go app)
Water proof Y
(IP68 Up to a depth of 2 m for up to 30 minutes)
(IP67 – Tested for submersion in 1 meter of water for 30 minutes)
(IEC Standard 60529 IPX7 withstand accidental immersion in 1 meter of water for 30 minutes)
(jet-water resistant with IP65)
Satellite Network Global Star
(US based company)
Global Star
(US based company)
(US based company)
(US based company)
Weight 142g 198g 100g 305g
Size (LxWxH) 88.3 x 67.6 x 23.6mm 166.1 x 73.7 x 23.9mm 99 x 51 x 26 mm 114x 82 x 32mm
Battery life Send 1,250 Check In and Custom Messages on a Single set of Lithium batteries 240 hours (10 days) of battery life in 10 minute tracking mode 336 hours Sending one track point every 10 minutes with full sky view 5.5 hr talk time, 15.5 hr on standby
FAQS sheets SPOT Gen4 Support SPOT X Support inReach Mini 2 Support Iridium GO! - FAQs

TROUBLESHOOTING SPOT Gen4 performs a self-diagnostic test each time it is powered on. SPOT recommends that you send and verify a Check In message before each trip. This also allows you to evaluate your entire messaging system, from the operational condition of the SPOT Gen4 to the readiness of those on your contact list.

Troubleshooting for Firmware
Troubleshooting for Firmware inReach Mini 2 - User Manual iridium GO - User Manual
Training Materials Tutorial Videos
User Manual
Tutorial Videos
Quick Start Guide
Tutorial Videos
User Manual
User Manual


How they work

Spot 4 one way satellite manager

The device needs to be first registered in the firmware FindMEspot.com by using the authorization code and serial number. The device’s profile is then configured from the SPOT My Account through a USB cable. Spot 4 sends out its messages with GPS coordinates. There is some specialised software that is needed for tracking of the device’s location.

How SPOT works

Spot X Two way messenger

Predominantly the same way as Spot 4

Spot X works by the user first activating a satellite plan and then activating Spot X on the user account through the firmware. The Spot X can send email and SMS messages to a destination mobile as well as email account. Spot X can be messaged back through email by putting in the number of the Spot X in front of the following email address e.g 123345678@textmyspotx.com.

You can also Configure waypoints, SOS and tracking, your mobile phone can also be paired to it through Bluetooth and allow you to have satellite communication. You can also link social media accounts to your Spot X and send messages to it.

Inreach Mini 2

inReach® satellite communicators use GPS satellites to find your position but send and receive messages through the Iridium satellite network. Under ideal conditions, messages can be sent within 30 seconds to a minute but may take up to 5 minutes depending on your surroundings. In certain situations, it could take longer, especially if tracking is not actively being used.

You will need to install specialised software on your Smart devices published by Garmin to allow communication between an InReach Mini 2 and a normal mobile phone.

For inReach devices to connect to the Iridium communication satellites, they need to be outside. There is only one Iridium satellite in the sky at a time. Each Iridium satellite passes by approximately every 9 minutes, travels North-South, and rarely flies directly overhead. Iridium satellites have a much lower orbit compared to GPS satellites, and an area surrounded by mountains, heavy tree cover, buildings, or other solid structures will increase the time it takes to send and receive messages or track points. Clouds have no effect on the communication between the Iridium satellites and the inReach device. The signal transmitted by the device may be too weak to reach the satellites through windows, so if you cannot connect to satellites indoors or in a vehicle, then you need to take the inReach device outside.

When the inReach device is used around a building or obstruction, it is best to be on the North or South side.

The user needs to first get a subscription from Garmin to use the satellite connectivity. Then download the Garmin messenger app and pair it up with the inReach mini. Then download the Garmin explorer app and activate your subscription on there to utilise the full features of the device.

Iridium GO (With Iridium Go app)

The user needs to have a SIM card installed into their iridum GO device before using it, and charge their Iridium Go device’s battery to full capacity.

The Iridium Go device needs to have the user install the Iridium GO app to allow communication between the User’s Smart device and the Iridium GO hardware. There are many different functionalities that can be configured on the Iridium GO including tracking and SOS as well as messaging.

Iridium Go

Many options exist:

Call us for a discussion about your needs on 1300 765 543 or outside Australia on +612 9412 2100.